Frequently Asked Questions
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All orders are processed within 7–10 business days. Orders are not shipped or delivered on weekends or holidays. During high-volume periods or special promotions, processing may take slightly longer.
Shipping is completely FREE for all orders. Estimated delivery time is up to 14 business days after order processing. Delivery times may vary depending on destination, customs clearance, and local courier services.
Once your order has been shipped, you will receive a tracking number via email so you can track your shipment in real time. For international orders, customers are responsible for any customs duties, taxes, or import fees. If your package arrives damaged, please contact us within 48 hours of delivery with photos so we can assist you.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Turn heads with this stunning Women’s Black and White Genuine Leather Long Dress by The Western Jacket. Crafted from 100% genuine leather, this elegant bodycon dress features a sleek two-tone design that enhances your natural curves and creates a flattering silhouette.
Perfect for formal occasions, evening events, or stylish outings, this dress blends modern sophistication with timeless appeal. The back zipper closure ensures a perfect fit, while the soft inner lining provides superior comfort and ease of movement.
The Western Jacket takes pride in offering premium quality leather wear that exudes confidence, class, and durability.
Made from 100% genuine leather
Elegant black and white panel design
Cap sleeves and body-hugging fit
Back zipper closure for easy wear
Knee-length design for a sophisticated look
Soft inner lining for comfort
Handcrafted by skilled artisans
Professional leather cleaning only
Store in a cool, dry place
Avoid direct sunlight and moisture
At The Western Jacket, we’re committed to delivering high-quality jackets that meet your expectations. Every item is carefully inspected before shipping. If you encounter any issue with your order, we’re here to assist. Please review the details below to understand our return policy.
Business Name: The Western Jacket
Address: Haji Pura Road, Sialkot 51310, Pakistan
Once your order ships, you will receive a tracking number via email to monitor delivery status.
The Western Jacket is not responsible for shipping delays, lost, or damaged packages once shipped. If your item arrives damaged, contact us within 48 hours of delivery with photos, and we will assist accordingly.
Email: support@thewesternjacket.com
Phone: +92 331 0431753
Each product page shows a size chart. Compare your measurements to these charts for the best fit.
If the jacket doesn’t fit, you can exchange it for a different size (see our returns/exchange policy).
We accept major credit/debit cards (Visa, MasterCard) and secure online payment options available at checkout.
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