Frequently Asked Questions
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All orders are processed within 7–10 business days. Orders are not shipped or delivered on weekends or holidays. During high-volume periods or special promotions, processing may take slightly longer.
Shipping is completely FREE for all orders. Estimated delivery time is up to 14 business days after order processing. Delivery times may vary depending on destination, customs clearance, and local courier services.
Once your order has been shipped, you will receive a tracking number via email so you can track your shipment in real time. For international orders, customers are responsible for any customs duties, taxes, or import fees. If your package arrives damaged, please contact us within 48 hours of delivery with photos so we can assist you.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Stay warm without sacrificing style in this luxurious Women's Black Shearling Long Coat, expertly handcrafted for women who appreciate timeless elegance and exceptional comfort. Designed with a premium suede leather exterior and a plush shearling interior, this full-length winter coat delivers superior warmth while maintaining a sophisticated silhouette.
The oversized grey fur trimmed hood, matching fur cuffs, and full fur front trim create a luxurious winter look that is perfect for cold weather, vacations, holidays, casual wear, and everyday luxury fashion. Whether you're walking through snowy streets or dressing up for a winter event, this premium long shearling coat offers warmth, durability, and effortless style.
Unlike reversible styles, this is a classic single-sided premium shearling coat, carefully designed for maximum insulation and long-lasting performance.
At The Western Jacket, we believe luxury outerwear should combine exceptional craftsmanship, premium materials, and timeless design. Every coat is carefully handcrafted by skilled artisans using high-quality leather and shearling to ensure long-lasting durability, warmth, and comfort.
Our mission is to deliver premium leather jackets and shearling coats that provide both outstanding performance and elegant style. We pay close attention to every stitch, panel, and finishing detail so our customers receive a product that exceeds expectations.
When you shop with The Western Jacket, you're investing in premium craftsmanship, reliable quality, and luxury fashion designed to last for years.
At The Western Jacket, we’re committed to delivering high-quality jackets that meet your expectations. Every item is carefully inspected before shipping. If you encounter any issue with your order, we’re here to assist. Please review the details below to understand our return policy.
Business Name: The Western Jacket
Address: Haji Pura Road, Sialkot 51310, Pakistan
Once your order ships, you will receive a tracking number via email to monitor delivery status.
The Western Jacket is not responsible for shipping delays, lost, or damaged packages once shipped. If your item arrives damaged, contact us within 48 hours of delivery with photos, and we will assist accordingly.
Email: support@thewesternjacket.com
Phone: +92 331 0431753
Each product page shows a size chart. Compare your measurements to these charts for the best fit.
If the jacket doesn’t fit, you can exchange it for a different size (see our returns/exchange policy).
We accept major credit/debit cards (Visa, MasterCard) and secure online payment options available at checkout.
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